Terms and conditions

Please read before making a purchase!

1. If you are unhappy with your purchase – please write to me and we will solve the problem.
2. Unfortunately, in our store, you cannot cancel the order if you paid and more than 6 hours have passed.
3. Exchange of goods – possible if it is a standard item and standard sizes. The buyer pays for shipping.
4. Return of goods is possible only if there is a defect or damage and in case you:

– have been contacted me within 3 days after receiving the order.

– have been sent within 7 days from the receipt (at the expense of the buyer)

Refunds, exchanges, cancellation

• When returning the goods, the money for shipping is not returned under any circumstances.
• All shipping costs always on the buyer. The seller is not responsible for the passing of custom control. All the taxes, duties, and fees of the destination country are on the buyer expense.

2.1. In case of cancellation or return for any reason except our fault, we return only 80% due to nonrefundable commissions.

2.2. Refund will be made only after we get our item back

2.3. No refunds for custom orders.

2.4. No refunds after 45 days from purchase moment.

2.6. No refunds for unclaimed packages. These packages can be sent to the buyer again. Shipping costs, in this case, are on the client.

3. In case the product needs to be repaired due to our fault.

3.1 We can compensate the cost of repairs to the client if he can fix it himself or local locksmiths. But not more than 100 usd

3.2 Or send the product to us for repair. The buyer pays for the shipment to us. We pay the shipment back if it does not exceed 100 usd. If the shipment to the client exceeds 100 usd, then the client will have to pay the difference.